We don’t like to brag…. but this episode of Motif Meets is with our co-MRS Award Winners, City & Guilds. Join Shuba, Nicky and Nat as they discuss the importance of loyalty, and how it can help inform a truly customer-centric approach.

Nat and Richard sit down to discuss the effects of the pandemic on the financial sector, and why listening to what your customers are really saying is so important for marketers.

Alex and Nat chat about how Admiral came up with their 'Rewardingly Simple' tag, and why it works so well for the brand.

What do disruptors understand about loyalty that more established brands don’t? Nat sits down with Curran Dye of Feast It to find out.

Join Nat as he uncovers what makes people loyal to a brand with Maria Cearns from The Co-operative Bank.